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VPMS is project management built for video teams. You plan shoots, track edits, store footage, and get client sign-off in one place instead of juggling a separate PM app, a file service, and a long email thread of approvals.
You can run any kind of project in it, but the parts worth switching for are built around video: deliverable-based boards, frame-accurate review, large file uploads, and client approvals. A general marketing team can use it fine; a wedding videographer or a 30-person studio will get more out of it.
No. You send a magic link and they land straight in their portal, where they can comment on a specific frame, approve a cut, or request a change — without a password to remember. The portal is white-labeled, so it shows your agency's name and colors, not ours.
That's what the review tool is for. Click a timestamp, leave a note, and it stays pinned to that exact frame. Your editor sees the comment in context instead of decoding 'around the two-minute mark, the audio dips.'
Those are generic boards you bend to fit video. VPMS already understands what a deliverable, a revision round, and a client approval are. Video review, time tracking, and the client portal come built in, so you're not paying for three separate tools and wiring them together yourself.
Yes, on Pro and above. Add your logo, set your colors, and put it on your own domain so clients see your agency throughout the portal. On the Agency plan you can also remove the VPMS mention from footers and emails entirely.
API access and SSO/SAML come with the Agency plan. If you're on a smaller plan and need either one, contact us and we'll work something out.
It depends on the plan. Starter includes 10 GB, Pro 100 GB, and Agency 1 TB with uploads up to 2 GB per file. That's enough to push a full ProRes cut through review instead of zipping it off to a file-transfer site.
You get 14 days and no card is required. Sign up, invite your team, and run a real project through it. If you decide not to continue, the trial just ends and nothing is charged.
All VPMS subscriptions are priced and charged in PKR (Pakistani Rupee). Payments are processed securely via PayFast.
We accept all major payment methods supported by PayFast, including debit cards, credit cards, and popular local payment options. Payment details are entered on PayFast's secure hosted page — SovStac never stores your card number.
Monthly plans are billed every 30 days from your subscription start date. Annual plans are billed once per year. You will receive a receipt by email after each successful charge.
Yes. You can switch from monthly to annual billing (and save ~17%) from Settings → Billing at any time. The change takes effect at your next renewal.
You can switch plans anytime from settings and the change takes effect right away. Every plan has a 14-day money-back guarantee, so if it isn't working out in the first two weeks, email us and we'll refund you. After that window, cancellations take effect at the end of the current billing period.
New subscribers may request a full refund within 14 calendar days of their first paid charge. After that window, subscription fees are non-refundable but you retain access for the remainder of your billing period. See our full Refund Policy for details.
Approved refunds are processed to the original payment method within 5 business days of approval. Depending on your bank or card issuer, it may take an additional 3–7 business days to reflect in your account.
Contact us at [email protected] within 60 days of the charge. We will investigate and, if a duplicate charge is confirmed, issue a full refund for the duplicate amount within 5 business days.
Go to Settings → Billing → Cancel Subscription. Cancellation is immediate for future renewals; you keep full access until the end of your current paid period. We will send you a confirmation email.
Your workspace data is held in read-only mode for 30 days after cancellation so you can export projects, files, and reports. After 30 days, all data is permanently deleted. We recommend exporting before you cancel.
Yes. Upgrades take effect immediately and are prorated for the remainder of your billing period. Downgrades take effect at the start of your next billing cycle.
From your workspace, go to Settings → Team → Invite Members. Enter their email addresses and assign roles. Invitees receive a magic-link email to join your workspace.
Email us at [email protected] or call +92 300 8922749 during our operational hours (Mon–Fri, 9:00 AM – 6:00 PM (PKT)). A real person will respond — no bots.
Yes. Our Guides section (/guides) covers everything from getting started to advanced client portal configuration. We add new articles regularly.
Our support team is here to help. Reach us by email or phone during business hours.